About Us:

Are you searching for a career with true meaning? A job that allows you to use your talents to empower the local church through advanced technology? A job where everyone you work with shares your passion, drive, and intense work ethic while maintaining balance of your personal priorities? Then Fellowship Technologies may just be the place for you! The role of account management is to maximize retention/revenue. Identify customers who under-utilize Fellowship One, both proactively and reactively, and engage them in an effort to help them find value..

Responsibilities:

• Managing accounts that need attention
• Provide customer counsel
• Define and manage data mining needs
• Proactively work with customers to extend usage
• Ensure edition compliance
• Work with team to provide metrics and identify future goals
 

Requirements:

• Demonstrate strong interpersonal skills to establish credibility internally and externally as a professional whose experience and knowledge can be depended upon to produce sound advice and well documented decisions
• Exemplary verbal, written & presentation communications skills
• Demonstrate creative and flexible problem solving skills to meet the needs of others
• Superior leadership skills and training skills to effectively provide instruction in the position
• Able to work independently and manage multiple job functions while maintaining superior customer relationships
• 2-4 years of active web based applications experience
• Demonstrate Microsoft Office Outlook, Excel, and Word competence
• Demonstrate basic graphics & simple html competence
• Flexibility to quickly adjust to changes in priorities
• Eager to work in a Christian atmosphere
 

Perks:

Fellowship Technologies offers a competitive salary and a full menu of benefit options including medical, dental, vision, short/long term disability and life insurance, plus a 401K plan with generous employer-match.

 

Infrastructure Specialist

Are you searching for a career with true meaning? A job that allows you to use your talents to empower the local church through advanced technology? A job where everyone you work with shares your passion, drive, and intense work ethic while maintaining balance of your personal priorities? Then Fellowship Technologies may just be the place for you! It involves the planning, deployment and maintenance of complex IT systems. You will have the opportunity to engage with product support services, infrastructure team members as well as customers as necessary.

In this role you will be asked to:
• Monitor system metrics and performance to identify and resolve any problem areas.
• Design, deploy and troubleshoot complex networking environments.
• Participate in the planning and design of new infrastructure components
• Assess system scalability and performance and make recommendations for improvement
• Perform daily server management functions (i.e. security auditing, backup/recovery, asset tracking, etc.)
• Maintain and tune large scale messaging platforms that include both Windows and Unix-based solutions
• Define and document infrastructure best practices for application stability and performance

Required Skills/Experience:
• BA/BS Degree
• 6+ years experience in Information Technology
• Exemplary written and verbal communication skills
• Self-motivated and committed to excellence
• Ability to work together across teams and organizations
• Ability to work non-standard hours when necessary for system maintenance
• Working knowledge of Windows and Unix based operating systems
• In-depth understanding of TCP/IP networking, routing, segmentation, firewalls and load balancers
• Experience working with SAN technology and iSCSI resources
• Significant experience working with SMTP, MIME, white lists , and feedback loops
• Eager to work within a strong Christian atmosphere

Fellowship Technologies offers a competitive salary and a full menu of benefit options including medical, dental, vision, short/long term disability and life insurance, plus a 401K plan with generous employer-match.

 

About Us:

Churches need to reach people. Our software helps. Every day we enable churches with their mission by supporting our product. Do you feel called to utilize your technical skills, your passion for the church and your heart for the Lord to support the local church? If you do, and you have the right skills, passion and drive, you may enjoy being part of our support team.

Responsibilities:

• As a member of the Fellowship Technologies Support Services team you will be responsible for responding to our clients’ questions and/or issues. This small dynamic team, in multiple shifts, is responsible for product support 16 hours a day 7 days a week. You will answer customer calls, assist clients in isolating problems, and walk-through corrective steps with client. You will also be responsible for expanding the Knowledge Base by documenting problems and resolutions such that other clients may be able to self-diagnose their own problems in the future. Successful candidates will learn how to effectively handle many calls, process them efficiently, and help build a world-class Client Services organization.
  
  Requirements:
• BA/BS Degree
• 2-4 years experience in technical support organization
• Exemplary written and verbal communication skills
• Self-motivated, passionate, and committed to excellence
• Ability to multi-task and perform effectively under pressure
• Demonstrated, strong interpersonal skills
• Strong desire to work closely with both customers and internal employees
• Refined trouble-shooting, analysis, and problem solving skills
• Experience reproducing customer support behaviors, creating corresponding test cases and appropriate work arounds when appropriate
• Solid understanding of the Internet technologies
• Familiar with CRM Industry and ASP models
• Eager to work with a strong Christian atmosphere

Bonus Points:

• Knowledge of web-based applications
• Experience HTML, XML, and SQL
• Experience using network troubleshooting tools such as ping, traceroute, and nslookup
• Experience with TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP
• Knowledge and experience working with LAN/WAN infrastructure technologies, Web Hosting, LAN/WAN, T1
• Experience supporting large scale TCP/IP/LAN/WAN environment
• Solid understanding of routers, firewalls, web servers, web proxy servers

Perks:

• Fellowship Technologies offers a competitive salary and a full menu of benefit options including medical, dental, vision, short/long term disability and life insurance, plus a 401K plan with generous employer match.

Churches need to reach people. Our software helps. Every day,  we are building a better solution. And every day, we are becoming better at building it. Both are our calling and our passion. If that appeals to you, and you have the right skills and drive, you may enjoy being a part of our team.

 We develop in ASP.NET C# because we like its stability and scalability. But we are implementing and extending new frameworks that make development easier. However, the tools we use do not define us.

What does?

Understanding the web and how to use it. MVC. Elegant solutions to complex problems. Clean, semantic HTML with CSS. Agile methodologies that recognize building software is not like building anything else. REST. Knowing that quality is not something you can assure after development, it's an approach.

The bullets with all the acronyms are below, but the most important thing we need is a sharp, motivated, well-organized person who loves developing for the web as part of a team  (and is good at it.) You must bring something to the table technically. You are a professional. You seek the elegant solution. you strive for excellence over good enough. You innovate to solve common problems. We are still a small team, so your opinion will matter and you can help shape the direction of the product and the group.

Things we know and tools we use:

HTTP (and its 8 verbs), HTML, CSS, AJAX, XML, JavaScript, Prototype, Scriptaculous

MVC, REST, SQL, LINQ, TDD, ODD

IIS6/7, Visual Studio 2008, ASP.NET, ADO.NET, C#, SQL Server 2005

Agile software development (particularly Scrum)

Web standards and usability

Traits that will make you successful:

A attitude that any problem can be tackled

Self-motivated and accountable for your work

Analytical and good at solving problems on your own

Champion team success over individual accomplishment

Passionate about learning and continuous improvement

Excellent written and verbal communication skills

Desire to work in a positive Christian atmosphere

Degree in computer science or equivalent experience